Terms of service
OVERVIEW
Welcome to Haulivex! Throughout these Terms, the terms “we”, “us”, and “our” refer to Haulivex. Haulivex operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a seamless shopping experience. Our store is powered by Shopify, which enables us to deliver these Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, outline your rights and responsibilities when accessing or using our Services. Please read these Terms carefully, as they include important information regarding your legal rights, including disclaimers of warranties and limitations of liability.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
Age Requirement: By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a parent or guardian.
Account Information: To access certain features, including making purchases, you may be required to provide personal information such as your email address, billing details, and shipping information. You agree that all information provided is accurate, current, and complete.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred, sold, or shared with others.
SECTION 2 – PRODUCTS
We strive to display our products as accurately as possible. However, actual colors and product appearance may vary depending on your device settings and display.
We do not guarantee that product descriptions, images, or other content are completely accurate, current, or error-free.
All product descriptions are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
Offer and Acceptance: By placing an order, you are making an offer to purchase. Haulivex reserves the right to accept or decline any order at its sole discretion. An order is only confirmed once payment has been processed and acceptance is issued.
Modifications: Please review your order carefully before submitting, as cancellations or modifications may not be possible after confirmation. If we need to cancel or modify your order, we will attempt to contact you using the information provided at checkout.
Refunds: All purchases are subject to our Refund Policy.
SECTION 4 – PRICING AND BILLING
Prices, promotions, and discounts may change at any time without prior notice. The price charged will be the price displayed at checkout and confirmed in your order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, or other charges.
We may offer promotions from time to time, which may be governed by separate terms. In case of conflict, promotion terms will prevail.
By placing an order, you confirm that:
1. The payment information provided is valid and accurate
2. You are authorized to use the selected payment method
3. You will honor all charges incurred.
SECTION 5 – SHIPPING AND DELIVERY
Estimated Times: We are not liable for shipping and delivery delays. All delivery times provided are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, severe weather, or events outside our reasonable control.
Risk of Loss: Once we transfer products to the shipping carrier, title and risk of loss pass entirely to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brand names, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Haulivex, its affiliates, or licensors and are protected by applicable intellectual property, copyright, and trademark laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our Services without our prior written consent. All rights not expressly granted herein are reserved by Haulivex.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools which we neither monitor nor have any control nor input over. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Services may include materials from third parties. Hyperlinks on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Haulivex is powered by Shopify, which provides us with the online e-commerce platform that allows us to sell our products and services to you. However, any sales and purchases you make in our Store are made directly with Haulivex.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Haulivex, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Haulivex.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. Personal information may also be processed under Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information submitted may be transmitted to and shared with Shopify and third parties across international borders.
SECTION 11 – FEEDBACK AND SUBMISSIONS
If you submit, upload, post, email, or transmit any ideas, suggestions, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 – PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
(a) For any unlawful purpose;
(b) To solicit others to perform or participate in any unlawful acts;
(c) To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
(f) To submit false or misleading information;
(g) To upload or transmit viruses or any other type of malicious code;
(h) To collect or track the personal information of others;
(i) To spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) For any obscene or immoral purpose; or
(k) To interfere with or circumvent the security features of the Service or any related website.
SECTION 14 – AGENTS AND AUTOMATED BOTS
14.1 Scope: This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity.
14.2 Identification: Agents must strictly identify themselves in all HTTP/HTTPS requests by including the following string in the user agent: Agent/[agent name].
14.3 Restrictions: Agents must not conceal or obfuscate access, mimic human interaction patterns, circumvent CAPTCHAs, or attempt to bypass any technical restrictions imposed by Haulivex or Shopify.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services at any time without notice in our sole discretion. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
SECTION 16 – DISCLAIMER OF WARRANTIES
Except as expressly stated by Haulivex, the Services and all products delivered to you through the Service are provided 'as is' and 'as available' for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
SECTION 17 – LIMITATION OF LIABILITY
In no case shall Haulivex, our directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation: lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of any of the Services or any products procured using the Services.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Haulivex, Shopify, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, and service providers from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 19 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and Haulivex.
SECTION 21 – ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer or assign these Terms without restriction or notice.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore.
SECTION 23 – HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions about the Terms of Service should be directed to our support team:
Company Name: OMNIX COMMERCE PTE. LTD.
Email: support@haulivex.com
Address: 68 CIRCULAR ROAD, #02-01, SINGAPORE 049422